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This question has been in debate for decades now.

Why people who should do work should write their own work instructions?
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The question can be poised for both manufacturing and service industries. Coming to the basic question of whether people should write their own instructions, I think they definitely should, especially because they feel they are involved and they need to understand why the work they are performing is important. As skills and experiences vary, standard work may be written jointly by engineers and front-line staff. Skilled and experienced engineers, supervisors can definitely educate, train and help front-line people writing instructions, however, it will harm if we build this capability within front-line staff when possible.
Making people write their own work instructions can stimulate their thinking, simplify the steps, improve the flow. This can have impact on cycle time, productivity and even quality. All this can be linked to the financial measures as well. As study given in PIMS by Buzzell and Gale indicates that regardless of market share (High or Low), higher quality is always correlated with higher ROI. Writing their own work instructions makes people feel involved and they can contribute significant ideas that enable continuous improvement. Also, in some manufacturing and service settings where jobs are rotated, these people will keep their work instructions simple and make them easily understandable to co-workers.
The question can be poised for both manufacturing and service industries. Coming to the basic question of whether people should write their own instructions, I think they definitely should, especially because they feel they are involved and they need to understand why the work they are performing is important. As skills and experiences vary, standard work may be written jointly by engineers and front-line staff. Skilled and experienced engineers, supervisors can definitely educate, train and help front-line people writing instructions, however, it will not harm if we build this capability within front-line staff when possible.